Refund policy

We stand by our products with a 100% Satisfaction Guarantee - We want you to be excited about your new purchase. If you have any questions or would like recommendations about your new product, please let us know.

If you are not satisfied with your Alyn purchase for any reason, you have up to 30 calendar days from date you received your Alyn order to start the return process. Once we receive your qualifying return and approve your refund, your refund will be credited to the original form of payment.

To initiate a return send us an email, including your original Alyn order number to: help@getalyn.com

• We are unable to issue you a refund if you cannot find your order number, please contact us at help@getalyn.com, and we will be happy to find it for you.
• Alyn does not cover shipping costs for returns, however we will refund 100%
• Products and packaging must be returned in new and undamaged condition. Any product(s) showing signs of wear or being soiled in any way will be deemed "unacceptable" and ineligible for return.
• Alyn is not responsible for items lost or damaged during shipping.    
• Your refund will initiate within 3-5 business days of receiving and inspecting your return. A detailed email confirmation will be sent to the email address associated with your order.

Email: help@getalyn.com